Frequently Asked Questions about der-dj.com

der-dj.com is a platform for events. Customers can find service providers and venues. Providers can present their services and manage their jobs.

Customers, artists, event service providers and venue owners can use the platform. During registration, choose the account type that fits you.

Open the registration page, choose your account type and fill in the fields. You will then receive an email with a confirmation link.

Open the login page and choose “Forgot your login details?”. Enter your email address. You will receive a secure link to set a new password.

Yes. You can edit your details in your account area. You can also delete your account there. Deleted data cannot simply be restored later.

You can find DJs, live bands, musicians, singers, photographers, celebrants, catering, bar services, photo booths, decoration, floristry, event technology, show acts, walking acts and event planners.

Use the search and choose, for example, a service, location, radius or music style. Then open the profiles that fit your event well.

A SetCard is a provider’s public profile. It shows important details such as services, pictures, service area, music styles and reviews.

Yes. You can view several SetCards and save suitable providers as favorites. This helps you find them again later.

Open a provider’s SetCard and start the request there. Enter the date, location and your wishes as clearly as possible.

Yes. You can contact several suitable providers and compare their replies. Search and requests are free and non-binding for customers.

Open the venue search. You can search by name, location, equipment or a keyword.

A profile can show a description, capacity, equipment, pictures, video, location, route and reviews. This helps you decide whether the venue fits.

Yes. You need an account as a venue owner. You can then create a venue profile with pictures and important details.

The listing is published after the required payment and a review. You can see the current price and duration directly on the listing page.

A public request describes your event and the service you need. Suitable providers can see it and reply.

Providers see suitable requests in their account area. Whether they can apply depends on their active plan and the available features.

The Event Matchmaker uses your details to find suitable providers. The more clearly you enter the date, location and wishes, the better the selection.

The AI Event Assistant helps you plan step by step. It asks for important details and shows which information is still missing.

A direct request goes to one provider. A public request can be seen by several suitable providers. The Event Assistant first helps you collect and organize your wishes.

You can find published events with a date, location and more details. Open an event to read all information.

Yes. You can mark an event with the interest feature. You can find your marked events again in your customer area.

Registered users with the right feature can manage their own events. Depending on the settings, an event can be public or used only for personal planning.

Event planning helps you keep important steps, dates and tasks in view. This makes it easier not to forget anything during preparation.

The magazine contains tips and ideas about music, providers and event planning. The articles can help you make decisions and prepare your event.

A favorite lets you save a provider. You can find saved favorites later in your customer area.

A review may be possible after a suitable completed process. Reviews should be honest, fair and factual. They may be checked before publication.

A verified provider has had their identity and required documents checked. The verification status is shown on the profile.

No. These documents are only used for the internal check. Only the result of the check is shown publicly.

No. It gives more clarity, but it does not replace your own checks. Always agree on the service, price, payment and contract directly with the provider.

You can see important numbers and quick links. For example, you can open requests, offers, bookings, messages and documents.

Yes. You can change your contact and address details. Check them regularly so providers can reach you.

This is where you collect important information about your event. The details help with requests, planning and coordination.

Depending on how you use the platform, you can manage public requests, requests, events, favorites, venues and events you are interested in.

Open the matching request, offer or message thread. You can see replies and the current status there.

Messages are in your inbox and in the related conversation. Questions, replies and offers stay together there.

A provider can send you an offer after your request. It contains the message and the offered price.

Yes. First check the service, date and price. You can then accept or reject the offer.

After you accept, the provider can confirm the booking. Only then is the process shown as booked.

A date may be blocked if there is already a booking or blocked time in the calendar. The system helps prevent double bookings.

The provider can mark the event as completed. A review may then be possible, and the process can be closed.

The event planner helps you organize important details and agreements. This gives the customer and provider a clearer view of the day.

Yes. You can collect and organize music wishes. Also add music you do not want to hear.

For suitable events, files or music information can be uploaded. Only use files that you are allowed to use and share.

In your event area, you can save the schedule, times and contact persons. A contact person at the venue can help with questions on the event day.

You can find these files in the document area or directly in the matching job. Only download documents that belong to your own process.

Register as the suitable provider type and open “My profile”. Fill in the details and save them.

Choose all services that you really offer. Your main group stays active. Extra services help you appear for suitable requests.

Depending on your plan, you can add photos, a video, social media links and your website. Only use content for which you have the required rights.

Complete the description, location, service area, services, music styles and pictures. A well-kept profile is easier for customers to understand.

Yes. You can edit your profile. Depending on its status, it can also be deactivated or deleted. First check whether there are any open requests or jobs.

You can see suitable customer requests in the “Requests” area. A match score may show how well your profile fits a request.

Open the request or message thread. You can write there and, when available, create an offer.

Yes. With the suitable membership, you can create offers and use templates. This means you do not have to write common texts again each time.

You can manage event details, services, costs, deposits, status and important notes in one place.

Yes. Depending on the feature, a job can create offers, contracts, deposit invoices and invoices. The documents stay with the matching job.

Enter bookings and blocked times in the calendar. You can manage your own events and, if you wish, publish them in the public event calendar.

With a free account, you can prepare your profile. Premium unlocks extra visibility, customer contacts and management features.

These may include a public SetCard, requests, favorites, calendar, video, statistics, offers, jobs and documents. The current list is shown in the Premium comparison.

The duration and current price are shown on the Premium page. It also clearly says whether the membership renews automatically.

Payment is made through the offered PayPal process. Check the price, duration and included service before paying.

Premium features may no longer be available. Your saved data does not automatically start a new paid period.

Eligible providers can invite DJs, bands or solo artists they know. A Premium bonus may be added after a confirmed registration.

In the artist network, you can pass a job to suitable colleagues. You can select several providers.

Several selected colleagues may receive the request. According to the planned process, the first suitable provider who accepts receives the job.

You can add credit with PayPal. It is used for planned platform fees in the artist network. Reserved amounts are temporarily not available.

Yes. There is a feature for public advertising. You enter text, a link and an image, pay, and wait for review and approval.

Venue owners can book homepage advertising for their own venue. The price, duration and process are shown directly in the advertising area.

The platform uses protection features for login, forms and protected areas. Even so, never share your password with anyone.

No. Job documents should only be opened by authorized users. Do not share a download or account access with other people.

You can find the links in the website footer. They contain the legal information and platform rules.

Use the contact page and describe your problem as clearly as possible. Do not include passwords, and only send sensitive documents through the intended secure route.

The newsletter can send you news. You must confirm your subscription. You can unsubscribe later.

Usually not. der-dj.com provides the platform and contact. The customer and service provider agree directly on the contract, price and service.